Last Updated: 29/06/25
Welcome to Chalet Ski Holidays, accessible at https://www.chaletskiholidays.com. By using our website, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
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1. Company Information
Chalet Ski Holidays
Les Houches, Haute Savoie, France, 74310
Phone: +44 (0) 117 362 0100
Email: sales@chaletskiholidays.com
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2. Our Service
Chalet Ski Holidays helps users discover and book chalet accommodation for ski holidays. We provide:
• A searchable directory of chalet properties
• Enquiry forms for users to express interest
• Personalised support from our team to help you complete your booking
We work with a network of trusted chalet providers. In some cases, properties may be directly managed or owned by Chalet Ski Holidays. Our goal is to help you find and secure the perfect chalet for your holiday.
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3. Use of the Website
By using this website, you agree to:
• Provide accurate and truthful information when submitting enquiries
• Use the site in accordance with applicable laws and these terms
• Not misuse or attempt to disrupt the website with viruses, bots, or other harmful tools
We reserve the right to restrict or remove access if we believe our platform is being misused.
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4. Booking Process
Submitting an enquiry through our website is not a confirmed booking. Once we receive your enquiry, our team will respond with relevant availability, pricing, and next steps.
A booking is only confirmed when:
1. Chalet Ski Holidays provides written confirmation (typically via email), and
2. Any required payment or deposit is received as agreed
We act as an intermediary between you and the accommodation provider, which may include third-party operators or, in some cases, Chalet Ski Holidays itself. Full booking terms, including cancellation and payment policies, will be provided prior to final confirmation.
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5. Property Listings and Accuracy
We strive to ensure that all property information, pricing, and availability on our site is as accurate and up to date as possible. However, occasional changes or errors may occur. Chalet Ski Holidays is not liable for any inaccuracies in third-party listings or changes made by property owners or managers.
We reserve the right to update, modify, or remove listings at any time.
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6. Limitation of Liability
To the fullest extent permitted by law:
• Chalet Ski Holidays will not be liable for any direct, indirect, incidental, or consequential damages arising from use of this website or from bookings made through us
• We are not responsible for the quality, condition, or performance of any third-party property
• Users agree that they are making bookings at their own risk and are responsible for reviewing all provided booking terms
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7. Intellectual Property
All content on this site — including images, text, logos, and layout — is the property of Chalet Ski Holidays or its content suppliers. You may not copy, reproduce, or redistribute any part of the website without prior written permission.
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8. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, store, and use your personal information.
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9. Changes to These Terms
Chalet Ski Holidays may update these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the site after such changes constitutes acceptance of the revised terms.
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10. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the English courts.
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11. Contact Us
If you have any questions about these Terms and Conditions, please get in touch:
Chalet Ski Holidays
Les Houches, Haute Savoie, France, 74310
Phone: +44 (0) 117 362 0100
Email: sales@chaletskiholidays.com